
Big W Kempsey – Location, Hours and Services Guide
Big W Kempsey has served the Macleay Valley community for more than six decades, offering a comprehensive range of retail products under one roof. The store operates as part of the Woolworths Group portfolio and provides residents of Kempsey and surrounding areas access to clothing, electronics, homewares, and general merchandise. Shoppers travelling from nearby towns including Frederickton, Crescent Head, and South West Rocks frequently visit the outlet for its diverse product selection and competitive pricing.
This guide brings together confirmed details about the store’s location, trading hours, contact options, and available services. Information has been drawn from official retail sources and verified business listings to help visitors plan their trips effectively.
Where is Big W Kempsey located?
The store occupies a prominent position at 91 Smith Street, Kempsey NSW 2440, situated approximately 1.9 kilometres south of the town centre near Riverfront Plaza and Riverside Park. Its placement makes it accessible for both vehicle traffic and pedestrian visitors exploring the riverside precinct.
Getting there by car
Drivers can reach the store within one minute from Belgrave Street or Verge Street. Travelling from Bissett Street, Macleay Valley Way, or Lord Street typically takes around five minutes. Those approaching from the M1 Pacific Motorway should allow approximately nine minutes for the final leg of the journey. The intersection of Stuart Street and Smith Street serves as a useful reference point for navigation systems.
Public transport options
Several bus routes service the area, with stops available at Smith Street after Belgrave Street. Routes 341, 346, 349, and 350 all operate through this location, connecting Kempsey with outlying communities. Kempsey railway station sits approximately 1,130 metres from the store, offering an alternative for those travelling by train from broader regional centres.
Nearby landmarks and area context
The store’s position relative to several local landmarks helps shoppers orient themselves. Riverside Park, Services Park, and the Visitor Information Park lie in close proximity, while Verge Street Oval and Rudder Park provide additional points of reference. The West Kempsey Cemetery sits nearby, useful for orientation but not a destination for most visitors.
The store serves a broad catchment area including Hampden Hall, Kempsey Town Centre, Inches, and East Kempsey. This geographic spread reflects the store’s role as a primary retail destination for the Macleay Valley region. For broader retail coverage across New South Wales, visitors may find additional Big W store information useful.
What are the opening hours for Big W Kempsey?
Standard trading hours at the store follow a consistent pattern throughout the week, with slightly reduced hours on Sundays. The schedule reflects typical retail trading for regional New South Wales, though shoppers are advised to verify current times locally as circumstances can change.
Weekly trading schedule
| Day | Opening Time | Closing Time |
|---|---|---|
| Monday | 8:30 am | 6:00 pm |
| Tuesday | 8:30 am | 6:00 pm |
| Wednesday | 8:30 am | 6:00 pm |
| Thursday | 8:30 am | 7:00 pm |
| Friday | 8:30 am | 6:00 pm |
| Saturday | 8:30 am | 6:00 pm |
| Sunday | 9:00 am | 5:00 pm |
Thursday evenings see the store trade until 7 pm, providing additional flexibility for shoppers who cannot visit during standard business hours. Sunday trading begins an hour later than other days and closes at 5 pm.
Holiday trading considerations
Public holiday trading hours for the store have not been detailed in available sources. NSW trading hour regulations govern retail operations on public holidays, and individual stores may elect to open, close, or trade reduced hours depending on the specific holiday and local conditions. Visitors planning trips around public holidays should contact the store directly to confirm arrangements.
Hours are subject to change, particularly during holiday periods or unforeseen circumstances. Checking the official Big W store page shortly before visiting provides the most current trading information.
What services does Big W Kempsey offer?
The store provides a range of services designed to enhance the shopping experience and accommodate different customer needs. These offerings position the outlet as more than a standard discount department store, providing practical solutions for everyday requirements.
Pickup and delivery options
The Pick Up service allows customers to order items online and collect them from the store location. Direct to Boot enables shoppers to prepay for groceries and have them loaded directly into their vehicle upon arrival, streamlining the collection process for bulkier purchases.
Installation and repair services
For customers purchasing larger items, the Bike Build service provides professional assembly for bicycles purchased at the store. Repair Services cater to customers seeking assistance with products that may require maintenance or minor adjustments after purchase.
Payment and layby options
The store supports several modern payment methods including Afterpay, American Express, and Apple Pay, reflecting contemporary consumer preferences for flexible purchasing. In-Store Layby remains available for customers who prefer to pay for items over time without incurring the interest charges associated with buy-now-pay-later services.
Specialty offerings
Soda Stream Refill services provide an added convenience for households using soda makers, allowing cylinders to be exchanged without visiting a separate retailer. These specialty services complement the store’s broader merchandise offering and demonstrate awareness of local community needs. Those interested in comparing department store offerings across Australia may find additional context useful.
| Service | Description |
|---|---|
| Pick Up | Online order collection at store |
| Direct to Boot | Prepaid grocery delivery to vehicle |
| Bike Build | Professional bicycle assembly |
| In-Store Layby | Interest-free payment plan |
| Soda Stream Refill | Cylinder exchange service |
| Repair Services | Product maintenance assistance |
Details regarding click and collect specifically, catalogue specials, and in-store promotions have not been confirmed through available sources. Customers seeking these services should verify directly with the store before visiting.
How can I contact Big W Kempsey?
The store maintains multiple contact channels to accommodate different preferences. The primary phone numbers provided through official retail sources are 1300 411 875 and 1300 244 999, both sourced from the official store page. A business listing also references the number (02) 6562 2055 for local enquiries.
For comprehensive information including product availability, current promotions, and store-specific enquiries, the official Big W website store locator serves as the most reliable resource. The Woolworths Group corporate site provides broader company information for those interested in the parent organisation’s background and operations.
What is the history and context of Big W Kempsey?
Big W Kempsey has operated continuously for 62 years, establishing itself as a long-standing fixture in the Macleay Valley retail landscape. This extended trading history reflects the store’s sustained relevance to the local community and its ability to adapt to changing consumer expectations over more than six decades of operation.
The store operates as the sole Big W location serving the Kempsey area, meaning it absorbs retail demand from across the broader Macleay Valley region. This position as a sole outlet rather than part of a cluster of nearby stores shapes its role in the local economy and its importance to residents who would otherwise need to travel to larger centres for comparable product ranges.
Position within Woolworths Group
As part of the Woolworths Group portfolio, Big W benefits from the parent company’s extensive retail infrastructure, supply chain networks, and corporate resources. This relationship provides operational advantages including bulk purchasing power and access to established retail systems, while maintaining Big W’s distinct positioning as a discount department store format. For a comprehensive overview of the store’s offerings and services, consult the B&Q Aylesbury store guide.
What information remains unconfirmed about Big W Kempsey?
Several aspects of the store’s operations and facilities have not been fully verified through available sources. This uncertainty reflects gaps in publicly accessible information rather than any suggestion of irregularity.
| Category | Status |
|---|---|
| Public holiday trading hours | Not specified; subject to NSW regulations |
| Click and collect details | Not confirmed in available sources |
| Current catalogue specials | Not detailed in research materials |
| Parking facilities | No specific information available |
| Customer reviews | Store currently shows zero ratings and no published reviews |
| Recent renovations | No information found on store updates |
Visitors with specific requirements regarding these unconfirmed aspects should contact the store directly or check the official store locator for the most current information.
Sources and official information
Information presented in this guide draws from official retail sources, business directories, and navigation services. Primary references include the official Big W store locator and business listings that maintain current contact and location data.
Store details reflect information available at time of compilation from openinghoursau.com, whereis.com, localsearch.com.au, and waze.com live map directions. Trading hours and services are subject to change without notice.
For the most authoritative and current information, visitors are encouraged to consult the official Big W Kempsey store page directly. Local conditions and specific circumstances may affect availability of services and trading hours at any time.
Planning your visit to Big W Kempsey
For residents of Kempsey and the broader Macleay Valley, the store represents a convenient option for general merchandise, clothing, electronics, and household items. Its central location, extended trading hours including Thursday late trading, and range of services including pickup options and repair assistance make it suitable for varied shopping needs. Those planning shopping trips may also benefit from reviewing Woolworths opening hours across Australia for broader context.
Whether purchasing everyday essentials or larger items requiring assembly or repair services, advance planning helps ensure a productive visit. Checking current trading hours before departure, familiarising yourself with available services, and confirming any specific product requirements will contribute to an efficient shopping experience.
For those comparing prices across retailers, resources such as Up and Go Woolworths Prices and Rice Cooker Kmart provide additional shopping context relevant to the Australian retail market.
Frequently asked questions
Where exactly is Big W Kempsey situated?
Big W Kempsey is located at 91 Smith Street, Kempsey NSW 2440, approximately 1.9 kilometres south of the town centre near Riverfront Plaza and Riverside Park.
What are the store’s Thursday trading hours?
Thursday hours are 8:30 am to 7:00 pm, providing extended evening trading compared to other weeknights.
Is Big W Kempsey open on public holidays?
Public holiday trading hours have not been confirmed in available sources. NSW regulations govern holiday trading, and the store may operate reduced hours or remain closed on certain holidays.
How do I contact the store by phone?
Official phone numbers are 1300 411 875 and 1300 244 999. A local business listing also references (02) 6562 2055.
Does Big W Kempsey offer click and collect?
While the store provides Pick Up services, specific details about click and collect have not been confirmed in available sources.
What payment methods are accepted?
The store accepts Afterpay, American Express, and Apple Pay, in addition to standard payment options.
How long has the store been operating?
Big W Kempsey has been trading for 62 years, making it a long-established retail presence in the Macleay Valley community.
Are bike assembly services available?
Yes, the store offers Bike Build services for bicycles purchased at the location.
How far is Kempsey Station from the store?
Kempsey railway station is approximately 1,130 metres from the store, roughly a 14-minute walk.
Which bus routes serve the store?
Routes 341, 346, 349, and 350 stop at Smith Street after Belgrave Street, within walking distance of the store.